DoomsdaysCW<p>911 service provider <a href="https://kolektiva.social/tags/Lumen" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Lumen</span></a> blames 911 outage on installation of light pole</p><p>By Andy Rose, Melissa Alonso, Dalia Faheid, Dakin Andone and Sean Lyngaas, CNN<br>April 18, 2024</p><p> "The outage of <a href="https://kolektiva.social/tags/911Systems" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>911Systems</span></a> in several states Wednesday evening was caused by the installation of a light pole, according to Lumen, a company that supports some of those systems.</p><p>"'On April 17, some customers in Nevada, South Dakota and Nebraska experienced an outage due to a third-party company installing a light pole – unrelated to our services,' Lumen Global Issues Director Mark Molzen told CNN on Thursday morning.</p><p>"The outage lasted less than three hours, according to Molzen, who said Lumen – a networking company that provides enhanced 911 services to local communities in multiple states – 'worked hard to fix it as quickly as possible.'</p><p>"Molzen declined to elaborate on exactly how the light pole installation resulted in the 911 outage, or where the pole was located. The 911 director in Douglas County, Nebraska, which encompasses Omaha, said in a statement Lumen informed the county the outage was related to a 'fiber cut.'" </p><p><a href="https://www.cnn.com/2024/04/17/us/911-lines-down-in-multiple-cities-officials-say/index.html" rel="nofollow noopener noreferrer" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">cnn.com/2024/04/17/us/911-line</span><span class="invisible">s-down-in-multiple-cities-officials-say/index.html</span></a></p>